Customer Support

Running customer support in messengers.

2 articles

Customer Support 15.10.202611 min read

AI Customer Service That Sells: From Support Bots to Revenue Agents

How AI customer service turns support chats on WhatsApp and Telegram into upsells, qualified leads and closed deals — one agent for both support and sales.

Customer Support 20.07.202610 min read

WhatsApp for Customer Service: The Complete 2026 Guide

How to run modern customer service on WhatsApp — from a personal number to a proper support desk with a shared inbox, smart automations, and an AI agent that hands off cleanly to humans.